Face book Twitter You tube

Call Us : +91 044-43557108

Services

Quality policy

“We shall consistently take care to provide for our customers maximum value in our services emphasizing on continual improvement through applying quality management system”

Our Expertise

We posses the domain expertise to understand the critical issues facing your business and we offer proven modules & comprehensive service that streamline process and reduce complexity of operation. More importantly they are tailored to reduce costs and take your business to a new level.

IQ Management Consultancy is one of the few management consulting organizations in the world having domain expertise and project implementation experience across the business domains and industry verticals.

Our strength is company specific business management consulting and ISO Consulting solutions so that a small organization of employees can implement any of the ISO standards with equal effectiveness as compared to a product/service organization of 5000 or more employees.

IQ Management addresses all aspects of development of the Systems including

  • Assessing the current Management System
  • Development of and, documenting the management systems to internationally recognized standards
  • Assisting in internal Audit
  • Performing pre-assessment audit prior to certification
  • Providing maintenance of the Management System to ensure improvement and retention of the certification
  • Support for organization’s continual improvement

IQ Management Consultancy offers Consultancy Services, Training, Auditing and Strategic advice in the following areas across a broad spectrum of industry

  • Quality Management System (ISO 9001)
  • Environmental Management System (ISO 14001)
  • Food safety management (ISO 22000)
  • Information Security Management System (ISO 27000)
  • Medical Devices-Quality Management System (ISO 13485) Complaint Management System ISO 10002
  • OHSAS (18001)
  • NABH
  • NABL
  • CE Marking
  • Company Re-engineering
  • Personal development training program

Benefits of quality management system ISO 9001

  • Enhancement of customer satisfaction with a more reliable approach
  • Cutting down of all unnecessary wastages to improve effectiveness of your organization.
  • Reduction in complaints and improvement of effectiveness of your organization
  • Continual improvement in quality to gain the confidence to the customer
  • Creation of transparency in the system which helps to be system oriented rather than person oriented.
  • Availability of information to  the management  on time
  • Improvement in employee participation and motivation
  • Building an image for competitive edge in domestic and global market.

ISO 27000

Information is critical to the operation and perhaps even the survival of your organization. Being certified to ISO/IEC 27001 will help you to manage and protect your valuable information assets. Compliance to this standard:

  • Demonstrates the independent assurance of your internal controls and meets Corporate governance and business continuity requirement
  • Independently demonstrates that applicable laws and regulations are observed
  • Provides a competitive edge by meeting contractual requirements and Demonstrating to your customers that the security of their information is Paramount.

This independently verifies that your organizational risks are properly identified, assessed and managed, while formalizing information security processes, procedures and documentation  and proves your senior management’s commitment to the security of its information .The regular assessment process helps you to continually monitor your performance and improve.

ISO 22000

This latest Standard from ISO, specifically developed for food safety, addresses all links in the food chain right from food growers, processors, transporters, handlers and warehouses, to even food equipment markers.

The ISO 22000 is intended to ensure that there are no weak links in the entire food supply chain. The ISO 22000 specifies the requirements for a food safety management system in the food chain. It is needed by the organization to demonstrate its ability to control food safety hazards in order to provide consistently safe end products that meet both the requirements of the customer and complies with applicable food safety regulations. While ISO 22000’s main difference from other standards lies in its scope and international applicability it also differs from standards such as BRC and IFS, in that it does not offer a prescriptive list of requirement for good practice.

SO 13485-Medical Devices

The medical device industry is affected by a complex array of regulatory systems, national and international standards and other requirements. We provide services that help manufacturers understand what they need to do to place compliant devices on Market through the world

ISO 13485:2003 is the latest version of ISO 13485, published in July 2003. This standard is based on the ISO 9001:2008 process model approach.

We are formally recognized under the regulatory systems of Europe and Canada and are committed to seeking formal recognition under the USA and Japanese regulatory systems as they evolve and the opportunities arise.

ISO 10002- complaint management system

“A complaint is an expression of dissatisfaction made to an organization, related to its products, or the complaints handling process itself, where a response or resolution is explicitly or implicitly expected.”

There are a number of benefits in implementing and certifying your customer complaints management system:

Customer retention

By adopting the management system, your ability to retain the loyalty of your customers will be enhanced.

Brand reputation

Implementing and certifying your complaints management system demonstrate  to stakeholders that you have a real commitment to managing customer care issues and you have processes in place to handle, analyse and review complaints.

Operational efficiency

Implementation and certification ensure a consistent approach to handling customer queries, enabling you to identify trends and eliminate the causes of complaints, as well as improve your organization’s operations.

Improved internal communications and relations

It helps you to adopt a customer-focused approach to resolving complaints and encourage personnel to improve their skills in working with customers.

Flexibility

The standard is compatible with allowing you to add value and efficiency to your organization. ISO 10002   also provides guidance specifically for small businesses.

Continual improvement

It provides a basis for continual review and analysis of your complaints-handling process, the resolution of complaints and where improvements can be made.